We know better than anyone that hardwood flooring is a major investment for your home and that it can be more than a little scary to trust a company to realize your dreams. That is why we at Natural Accent Hardwood Floors are willing to provide more than a simple “satisfaction guarantee” that is so commonplace in the industry. Our “No-Risk Guarantee” serves as our promise to you that we will take all the risk on any work we perform.
- We promise to listen to you in order to understand your wants, needs, fears and expectations and educate you on whether those expectations can and can’t be met.
- We promise to be honest with you about all our products and services and itemize them on our comprehensive estimates.
- We promise to hold to our estimates with no hidden charges. If any surprises are found during a project (such as pet-stains when removing carpet) we will discuss your options and their associated costs before performing any additional work.
- We promise to get your project done in a timely manner. Once we begin your project, we work until it is finished.
- We promise to use only the highest quality products and equipment on the market.
- If you feel that we have failed to uphold our promise, we will either fix the problem promptly or compensate you accordingly.